Return and Refund Policy

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                                                                                              GENERAL STORE POLICY

Policy Information:

• No refunds.
• Exchange only for damaged/defective products.
• An exchange will be made once the damaged/defective product is returned.
• No switching/swapping items on already placed orders, that applies to orders that have been shipped.
• Sale items are final sales.
• Please take your time! ENTER YOUR ADDRESS AND EMAIL CORRECTLY DURING THE CHECKOUT. Due to the heavy volume of emails, if you enter the incorrect information, it may not be caught in time, and you will have to pay another shipping charge to have the issue corrected.
• Discount codes can not be combined on orders. Any discount codes must be applied to the order at the time of purchase. Discounts will not be applied after an order has been completed. if you experience a problem with a discount code contact us before placing your order.
• SHIPPING: 
• PLEASE ALLOW 3-5 BUSINESS DAYS(NOT INCLUDING WEEKENDS OR HOLIDAYS) FOR ITEMS TO BE SHIPPED.
• All orders are shipped via USPS (US Postal Service), Monday through Friday (excluding holidays). A tracking number will be emailed to you once your order is shipped. USA delivery is within 3-5 business days after the order ships. Internation orders, please allow up to 15-20 business days for your order to arrive after the tracking number is emailed to you. Please also check your local post office or customs after 10 days as the package may be held there. LONGER DELAYS MAY APPLY IF YOU DID NOT ENTER YOUR FULL AND COMPLETE SHIPPING ADDRESS.
• If you have made your payment with an e-check through PayPal, your order will not be shipped until payment has cleared.
• If you have not received a tracking number after 3 business days, please check your junk/spam then email to inquire about your order. If you have any questions, please contact creativelydifferent41@gmail.com. PLEASE INCLUDE YOUR FULL NAME AND ORDER NUMBER FOR FASTER SERVICE.
• Once you have received a tracking number for your order, any issues or concerns regarding the shipment must be handled through U.S. Postal Service.
• If you have had issues with the postal service, we strongly encourage you to add insurance to your shipments. You can add insurance on your shipment if you would like for an additional charge. If you would like to add insurance to your order, you will need to contact us via email immediately after your order is placed, prior to a tracking number being printed for your order. Once the tracking number had been printed insurance can not be added.
• RESOLVING ISSUES:
• WITHIN 3 CALENDAR DAYS FOLLOWING DELIVERY. ANY INQUIRIES ABOUT EXCHANGE/ISSUES MORE THAN 3 CALENDER DAYS AFTER DELIVERY WILL NOT BE CONSIDERED FOR EXCHANGE/REMEDY. THERE WILL BE NO EXCEPTIONS TO THIS.
• If you find any damages to any items received, please notify us within 3 days of the delivery date for a return authorization. Claims for any damage must be made within 3 calendar days following delivery. No resolution will be offered for any issues that you contact us about outside of that period will have no resolution, so please check over your items upon receipt.
• Please include your order number in your email correspondance.
• We will contact you back to move forward with the exchange. If a return tracking number is not provided to us within 24 hours of our confirmation of your intent to send items back for an exchange, the exchange will not be honered. We will make necessary time adjustments for weekends and holidays.